Product Delivery Methodology
- Users are trained on the system online by dedicated support managers in tandem with user guides and training videos
- Therefore, 7Oceans and 7Fleet, both are delivered on cloud and on premise server modes
- Every customer delivery will see a detailed implementation plan made by us tailored to the customer
- Such plans have user profiles, vessel details, master data, historical data, functional data, implementation and training
Plan
Configure
- Once delivery method (Cloud based or on premise) is chosen our team configures the site
- Master data and functional data population(initial) is carried out in consult with the customer
- Quality process tests are done followed by Go-Live
- Pilot deployment is done with a smaller set of users and a chosen set of vessels
- Larger deployment is carried out as the system is rolled out to all users and vessels
Deploy
Train & Support
- Users are trained on the system online by dedicated support managers in tandem with user guides and training videos
- Dedicated support desk and support manager are allotted to the customer. Supporting the customers to the greatest satisfaction is embedded in our DNA
- It is imperative that you are using other third party software applications vital to the business. We recommend that these should be integrated to our products so that you get a seamless product experience
- Our technology team has years of experience in integrating with other applications viz., Finance & Accounts, Fleet Databases, Vetting Applications, Vessel Tracking Services, CTRMs, Market Indicators, Weather Service Providers, Voyage Performances Systems and many more